This is no longer the case ADSelfService Plus has introduced the Mac login agent for password resets. In the past, the web portal from ADSelfService Plus had to be accessed from a dedicated, secure system. This tool solution provides Mac users a self-service web portal manage their own passwords and accounts, without depending on the IT team, reducing administrative time spent on repetitive requests. To solve this issue, organizations can now adopt a self-service password management solution, such as ADSelfService Plus. Thus, the IT teams of these organizations are forced to spend a lot of time handling repetitive tickets. Due to this overall influx, the amount of Active Directory (AD) password reset requests for Mac devices has grown exponentially, as well. Organizations today increasingly deploy Mac devices.
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